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Insurance Claims in Hendersonville, NC


Insurance Claim Framing Repair

Your Local Insurance Claim Experts

Strong winds, hail, and falling trees can cause significant damage to your home’s roof, siding, trusses, framing, and interior. Fortunately, homeowner’s insurance provides coverage for damage caused by severe weather events. Going through the insurance process for an extensive restoration project can be confusing, but our team is here to assist you. With over twenty years of experience, Exterior Contractor has developed a streamlined process for handing insurance claims. Our proficiency is enhanced by our use of the same estimating software that insurance companies utilize, allowing us to effectively communicate about all aspects of the restoration project.

  • Comprehensive Storm Damage Restoration
  • Insurance Claim Assistance

Choose Excellence: Over 20 Years of Proven Expertise

Choosing the right contractor is critical. With over twenty years of experience, you can be confident that Exterior Contractor has the expertise to get it done right the first time. We are a BBB accredited business and are certified by top roofing manufacturers such as Atlas and CertainTeed. Exterior Contractor is committed to excellence in every aspect of our work.

Certifications & Awards

BBB Accredited Business

The Insurance Claim Process


1

Home Inspection

Usually storm related damage is obvious, but sometimes, certain types of damage can be tricky to spot. If you believe your home was damaged by a recent storm, then get in touch with us for a free inspection. We can inspect your home to help you determine the full scope of the damage.

2

Filing a Claim

If the presence of storm related damage is determined, the next step is to file a claim with your insurance company. Most insurance companies will send an adjuster out to the property for an inspection. We can meet with the adjuster to ensure that no details get missed out. After the adjuster’s inspection, your insurance company will determine what gets covered.

3

Estimate Review

We will review the insurance company’s estimate to ensure that there are no discrepancies. Adjusters make mistakes all the time, and sometimes they leave certain line items out of their estimates. If we find missing line items, we can provide your insurance company with an updated estimate that includes the missing line items. We will also provide the necessary documentation to expedite the process. To ensure effective communication, we utilize the same estimating software that most insurance companies use such as Xactimate or Symbility. By using the same software, we ensure that our estimate conforms to industry standards and market pricing.

4

Scheduling & Materials

Once the insurance company approves the claim, we can start the restoration process. We will coordinate our schedule with you to ensure that work gets done during a convenient time. We will also discuss the roofing and siding materials that we will be using for your project. We can review the available manufacturers and color options before we order the materials. Our supplier usually delivers the materials to the job site in advance or on the day of the job. This material will be on pallets and will be placed in a convenient location until our team can get to it. We will also bring a dumpster and place it in a convenient spot on your property while the job is taking place.

5

Engineered Truss Repair

If your home has damaged engineered trusses, then they will have to be repaired by following a repair order made by a certified engineer. To ensure the longevity and structural integrity of the repair, we use yellow pine lumber for truss repairs as it is one of the strongest types of lumber available.

6

Framing Repair

When dealing with an extensive storm damage restoration project, usually some parts of the home’s framing needs to be restored. Our team is capable of repairing or replacing damaged framing components such as walls, beams, posts, floors and more.

7

Roof Replacement

After the home’s framing is addressed, next comes the roof and siding. At this time our crew will tear off the damaged roof sections and will install a new roofing system using architectural shingles or metal.

8

Siding Replacement

If some parts of your home’s siding are damaged, then we can replace the necessary sections. Our siding installation crew specializes in a wide range of siding systems including Vinyl, Hardie, Wood, Smart Siding, and more.

9

Supplement Request

During the restoration process, we may find additional hidden damage that is covered by your insurance company. We will document all the necessary additional items, and we will submit a supplement request for the insurance company’s approval.

10

Final Inspection & Completion

Our project managers will supervise the job, and we will perform a final inspection to ensure that all aspects of the job meet our quality standards and are up to code.

Frequently Asked Questions


Insurance companies usually only cover damage caused by severe weather events such as strong winds, hail, and falling trees. If you are not sure whether your roof has storm related damage, get in touch with us. We can inspect your roof to determine what kind of damage you have.
Absolutely. Exterior Contractor has extensive experience working with insurance companies on various restoration projects. We can be present during the adjuster’s inspection, and we can provide additional documentation to ensure the whole process goes smoothly.

Damage Caused by Severe Weather


Wind Damage

Roof Wind Damage

Some shingles were blown off this roof by strong winds.

Hail Damage

Hail can cause significant damage to shingles, but it can be difficult to spot.

Tree Damage

A large tree fell on this roof causing damage to the shingles, deck and framing.

Schedule an Appointment​

To get in contact with us, fill out our contact form or give us a call at (828) 290-0301